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FAQ

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Your package will reach to you within 3-7 days from the date of placing order. 

No, as of now we only ship to pincodes within India. 

Payment

We accept debit cards, credit cards, netbanking, UPI and Cash on Delivery.

A link to track your order will be sent to your registered email address once your order is shipped. Alternatively, you can also track your order from "Order Tracking" section after you have logged into your account.

Orders & Returns

You can click on buy now/checkout option and complete the payment to place an order.

You can cancel your order only before it has been shipped. Once the order has been shipped, you can place a return request by sending us an email to cancel@apnasilver.com, mentioning the reason to cancel/return the order. Once your cancellation is approved from our end, we will arrange for a reverse pick up.

In case you want to change your order, proceed with cancellation of existing order and place a new order.

Yes, you need an account with Apna Silver to place an order.

You can place a return request by sending us an email to cancel@apnasilver.com, mentioning the reason to return the product. Once your return is approved from our end, we will arrange for a reverse pick up.

 

Yes, you can choose to return only those items that you are not satisfied with and keep the remaining items. Refund for the items returned will be given once the items reach us.

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